Shipping Info

PAYMENT

JSLV accepts Visa, MasterCard, American Express and Discover Card through the Authorize.net payment processor which is a secure credit card authorization company. All credit card information is NOT maintained for any reason to protect all customers.

We do not maintain customer credit card information on our servers at jslv.com to further protect our customers.

All payments will be processed at time of shipment. If for any reason, your order can not ship in full, you will be notified via email of the item shortage and your payment will be adjusted accordingly. If your shipment falls below $100.00 value, the appropriate shipping charges will apply.

SHIPPING AND HANDLING

US packages will arrive via USPS in 7 to 14 business days at the following charges.

$0.00-$50.00 – $10.95
$50.01-$99.00 – $9.95
$99.01 and over – *Free Shipping

RETURN POLICY

  • Please email info@jslv.com with the order number before return of product.

  • You must reference your original invoice number.

  • All returns must be returned within 25 days of original purchase date for refund.

  • Sale item returns will not be accepted.

  • All returned items must be unused, unwashed with original tags attached and include original packaging along with order #.

  • Customers are responsible for return shipping charges. 

  • JSLV will not accept COD returned items.

  • For your protection, we suggest returning your merchandise via FEDEX, UPS or USPS Priority mail.

  • Ship all Returns to:

      JSLV Web Orders.
      Attn: Returns - Order# 

      1330 Specialty Dr Suite C

      Vista, CA 92081-8567


QUESTIONS AND CONCERNS
Thank you for supporting JSLV. Please email us at info@jslv.com or call us at 442-244-4550 Monday – Friday, 10am – 4pm PST with any questions or concerns.